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Launched in 2013, this new casino is called OneLucky.me. It is operated and managed by OddsMatrix Ltd. and licensed and regulated by the Lotteries and Gaming Authority of Malta. The casino software comes from Quickfire powered by Microgaming. The casino’s site is available in English, Finnish, Russian and Swedish. Its design is simple and modest in comparison to most online casinos, with white and light blue colours, which make it feel very light. Will it really be the one lucky casino for you?
OneLucky.me uses the internationally accepted industry standards SSL encryption algorithms to encrypt all information provided by customers. This ensures complete security of all personal and financial data handled by the casino. There are no links to any certificates on the site, but the casino’s help section mentions that its software has been tested and approved by eCOGRA.
The casino runs from the very popular software, Quickfire powered by Microgaming. It gives players access to over 400 great casino games in such categories as video slots, table games, classic slots, video pokers, scratch cards and other games. The casino is wholly flash-based, which means there’s no need to download any installation files to play. Fans of Microgaming will instantly recognize such titles as Elements, Gonzo’s Quest, EggoMatic or their newest slot Magic Portals. The casino is of course connected to the Microgaming Jackpot Network, which means, among others, the availability of the Mega Moolah jackpot, famous for its amazing prizes.
The promotions section is one of the biggest disappointments of this casino. The only promotion you can receive is a 100% First Deposit Bonus up to €100. It has a 40x wagering requirement. Aside of that, the section only mentions Free spin campaigns in the future. Launching with such a bare promotional offering is not the best idea.
Depositing money at the casino is possible with credit and debit cards (Visa, MasterCard and so on), e-wallets (like Neteller and Skrill), prepaid cards (paysafecard, Ukash), instant banking options and bank transfers. The maximum withdrawal amount per transaction is €2,300.
The support section is another weakness of this casino. The support team operates Monday-Friday 8:00-16:00 CET and can be contacted only though e-mail or using a web form. There is no live chat or phone number available.
It seems that this indeed may be ‘one lucky’ casino. Lucky to be operating, as it seems to have launched with a really bare offering and is lacking many basic features players expect from an online casino. Hopefully things will change in the future and it will develop further.
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