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WinPalace Casino was established in 2009. The casino is operated by Netad Management and is registered under the jurisdiction of Curaçao. WinPalace Casino is powered by Real Time Gaming software. The casino is available in several different languages and accepts American players.
The casino's interface is functional and user-friendly. Players can play either for real or fun money and are offered both a downloadable and an Instant play version available to play directly in the web browser.
At the casino’s website we can read that Technical Systems Testing (TST) has certified the Random Number Generator (RNG) used by the WinPalace Casino to be fair and random, all information that is transferred between players and the casino server is encrypted using complex mathematical algorithms, and that monetary transactions are protected by sophisticated RSA public/private key encryption mechanisms to ensure that all information remains secure and private at all times. However, the casino itself does not publish any monthly payout ratio figures.
Win Palace Casino offers over 100 casino games, including real series slots, such as Crystal Waters or T-Rex, multiple Video Poker variants, speciality games, Roulette, Blackjack, Craps, Baccarat, Let 'em Ride, Pontoon and many more. Unfortunately, the casino does not offer many progressive jackpots.
All transactions at Win Palace Casino are processed through in US dollars. The accepted deposit options are Paysafecard, Visa and MasterCard credit cards, ClickandBuy, Click2Pay, Neteller and Ukash. The minimum withdrawal is $100. All withdrawals are paid in installments of up to $3,000, the exact limit is determined according to player class. The processing of withdrawals can take up to 10 business days, which is quite slow. Players that are withdrawing for the first time are required to complete and return the faxback form.
The casino’s support staff is available to assist players 24 hours a day, 7 days a week. Toll free telephone numbers are provided for a number of countries, including the USA, the United Kingdom and Canada. Customer support can also be contacted via e-mail. fax or live chat. However, some players complain that live chat operators are slow to respond to their enquiries.
Win Palace Casino offers a whopping 300% Welcome Bonus up to a very large $3000 for slots players, or 200% up to $1000 across the first 2 deposits for players of other games. Players who deposit via QuickTender or Neteller will score an additional 15% bonus. Players who prefer to play big and make their first deposit of $750 or more will receive a 200% High Roller Bonus. There are also bonuses especially for blackjack and video poker players, but they have massive wagering requirements. So if you’re not a high roller you, won’t take advantage of these offers. Regular players are offered a number of Weekly Bonuses. To redeem all of these bonuses you have to use a bonus code available under the Promotions section on the website. The casino has its own Casino VIP Club, however the membership is by invitation only.
Win Palace is a RTG casino, which does not differ significantly from other casinos powered by this software. The casino does not have very good reputation amongst players, who complain of slow withdrawal processing, high minimum and low maximum withdrawal limits, and sluggish support team. The casino offers high bonuses, but with equally high wagering requirements. All in all, there are definitely better RTG casinos.
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