Existing since 2005, Heaven Casino was previously called Casino Joy. It is owned and operated by InTouch Casino Limited and licensed by Lotteries and Gaming Authority Malta. It operates on Boss Media software, which is a really good provider known nowadays as GTECH G2. The casino’s site has a sleek, colorful design that makes using it a really pleasant experience, even though finding certain information on the site proved to be troublesome. 

The casino uses a payment processing system provided by WebDollar. It is secured by the WebDollar Security system, which encrypts and decrypts transmitted information using proprietary security algorithm. What is more, it uses 128-bit SSL encryption to further protect all financial transactions. Additionally, the casino has been audited and certified by TST, although there are no payout reports on the site. 

While the selection of games on Boss Media software is not the biggest, they are definitely fun and enjoyable to play. Players can choose from slots, table and card games, video poker and some impressing jackpots. The games have really nice graphics and animations. The casino can be played either instantly on the site or after downloading and installing software. 

The welcome bonus in this casino is rather disappointing. It’s a 100% Bonus up to €100 that has a wagering requirement of 40x deposit + bonus amount. That’s a big requirement and a small reward in comparison to most online casinos. Thankfully, the casino has a number of other promotions that should make a longer stay more enjoyable. 

Heaven Casino supports most of the popular methods used by players. This includes credit cards, bank transfer and e-wallets. Some of the options are: NETELLER, Paysafecard, Click2Pay, Clickandbuy, UKash and more. There’s definitely a good amount of methods to pick from. The withdrawal limit in this casino is $10,000 per month, which may seems rather harsh. 

The support in this casino is available from 9:00 – 23:00 GMT, from Monday to Saturday and 9:00 – 01:00 on Sunday. You can contact the support team by using the live chat application or by e-mail. To our disappointment there are no phone numbers that could be used for a more direct contact. The casino also has a quite comprehensive FAQ section that answers a lot of questions that players tend to ask. 

Heaven Casino could be a very good site if it didn’t suffer from certain drawbacks. Even though the games it offers are very nice, their number is quite small and leaves you wishing there were more choices. The welcome bonus is weak and will have problems attracting new players. Finally, withdrawal limits and limited customer support close to the list of disappointing elements in this casino.